Viewing your error logs
When a page shows a 500 error or a blank screen, the error log usually explains why. Dirham A Day gives you a few ways to view logs.
In the panel: open Errors or Error Log to see the most recent server errors for your account, including the file and line number.
In File Manager: look for an error_log file in public_html or the relevant subfolder - PHP writes recent errors there. Open it in the editor and read the newest lines at the bottom.
Useful details you will find:
- The exact file and line causing the problem.
- Missing functions or classes (often a missing PHP extension).
- Memory exhaustion or timeout messages (raise limits in PHP settings).
- Database connection errors (check credentials in your config).
For WordPress, enable debug logging by setting define('WP_DEBUG', true); and define('WP_DEBUG_LOG', true); in wp-config.php; errors then collect in wp-content/debug.log. Turn this off on live sites once fixed. If a log entry is cryptic, copy the newest lines and send them to us - our 24/7 UAE team can interpret them: WhatsApp +971 58 553 6767.
Still need a hand? Our UAE-based team is here 24/7.