Average first reply: under 15 minutes

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Around the clock.

Real people, based in the UAE, on your schedule. Choose the channel that suits you.

Support, Answered

Real people, your timezone.

Dirham A Day support is based in the UAE and staffed 24 hours a day, seven days a week, including public holidays. Because our team sits in Dubai and keeps the same working week you do, you reach people who understand a Sunday morning deadline, not an overseas call centre a day behind. Our average first reply is under 15 minutes, whether you message us on WhatsApp, open a ticket from your client area, or email support@dirhamaday.ae.

How do I contact Dirham A Day support?

You can reach us on WhatsApp for the fastest reply, by support ticket from your client area for tracked technical requests, through the knowledge base for instant self-service, or by email at support@dirhamaday.ae. Every channel is answered by the same UAE-based team.

How fast do you reply?

Our average first reply is under 15 minutes. Urgent issues that affect a live website or email are prioritised, and because support runs around the clock you never have to wait for office hours to open.

Where is Dirham A Day located?

Our registered office is at IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, operated by Sixty Seven Digital FZCO. Support is delivered online so you get the same fast help wherever you are in the Emirates, from Dubai and Abu Dhabi to Sharjah and Ajman.

What should I include when I contact support?

To get the quickest resolution, tell us the domain or account the request relates to, describe what you expected to happen and what happened instead, and add a screenshot if you can. For migrations, include your current host and login details so we can move your website and email for you. Sales and partnership enquiries, including custom development through 67 Digital, are welcome on the same channels, and there is never a charge to ask a question before you buy.