Understanding the public_html folder

public_html is the most important folder on your hosting: it is the web root for your primary domain. Any file placed here can be reached by visitors through your website address. A file at public_html/about.html is served at https://yourdomain.ae/about.html.

Key points:

• Your home page must be named index.html or index.php and live directly in public_html.
• Files kept above public_html (in your home directory) are not publicly accessible - useful for backups or private scripts.
• Add-on and subdomains usually get their own folders, such as public_html/shop or a separate directory you choose when creating them.
• Installing WordPress into public_html makes it your main site; installing into public_html/blog puts it at /blog.

Be careful not to delete the system files and folders you find here (such as cgi-bin). If your site shows a directory listing or a default page instead of your content, check that your home page is named correctly and sits in the right folder. Our support team can confirm your web root path if you are unsure - reach us 24/7 on WhatsApp +971 58 553 6767.