My SSL certificate has expired, what do I do?
An expired certificate makes browsers show a full-page security warning, which stops most visitors in their tracks. The good news is that with Dirham A Day it is almost always quick to fix, because our certificates are meant to renew automatically.
If a certificate has still expired, one of these is usually the cause:
- DNS moved away from our servers, so automatic renewal could not validate the domain.
- A redirect or proxy blocked the renewal check.
- The domain or subdomain was renamed after the last issuance.
To resolve it:
- Log in to the DirhamHost panel from my.dirhamaday.ae and open SSL/TLS Status.
- Find the affected domain, tick it, and choose Run AutoSSL to re-issue immediately.
- Confirm your domain's DNS still points to our servers so future renewals succeed.
Re-issuance normally completes within minutes once validation passes. If AutoSSL will not complete, the domain likely is not resolving to us yet. Contact our 24/7 UAE-based team on WhatsApp +971 58 553 6767 or support@dirhamaday.ae and we will re-issue the certificate and get the padlock back for you.
Still need a hand? Our UAE-based team is here 24/7.