Setting an autoresponder or vacation reply

An autoresponder automatically replies to anyone who emails you - ideal for out-of-office messages, holiday notices or acknowledging enquiries. You can set one in the DirhamHost panel or in Omnio webmail.

In the panel:

1. Open Autoresponders under Email.
2. Click Add Autoresponder.
3. Choose the email address, write a subject and message, and set a start and stop time.
4. Save.

A good out-of-office message includes: the dates you are away, an alternative contact, and when the sender can expect a reply. For example: "Thank you for your email. I am out of the office until 5 September and will reply on my return. For urgent matters, please contact sales@yourdomain.ae."

Tips:

• Always set a stop time so the responder switches off automatically.
• The interval setting controls how often the same sender receives the reply - keep it a few hours so people are not spammed.
• Remember to turn it off (or let it expire) when you return.

Autoresponders work independently of your mail client, so they run even when your computer is off. You can also set vacation replies inside Omnio webmail under Settings. Questions? Our team is available 24/7 on WhatsApp +971 58 553 6767.