Backups for DirhamHost licensees

If you run your own server with the DirhamHost panel, DirhamVault lets you offer your hosting customers the same automatic, off-site backups and one-click restores that Dirham A Day provides - a valuable selling point and an essential safety net.

As a licensee, you configure DirhamVault at the server level and it protects the accounts you host. Key things to set up:

• A backup schedule so every account is backed up automatically at sensible intervals.
• Off-site storage so backups are kept separate from the live server and survive a server-level problem - the whole point of a proper backup.
• Retention that gives your customers a useful window of restore points without using excessive storage.
• Per-account restore access so your customers can restore their own whole account, or a single file, folder, database or mailbox, from their panel.

Design tips for a reliable backup service:

• Always store backups off the production server - on-server backups offer little protection against server failure.
• Test restores periodically so you know they work before a customer ever needs one.
• Match retention and backup frequency to what you promise customers in your plans.

Offering trustworthy backups builds confidence with your customers and reduces support headaches, because most "I broke my site" problems become a quick restore.

Detailed configuration guidance is available to DirhamHost licensees, and our team supports you directly. If you want help designing a robust backup and retention setup for your server, contact us at support@dirhamaday.ae.