What do the service statuses mean?

In the Services and Domains sections of your client area, each item shows a status. Here is what the common ones mean:

• Active — the service is running normally.
• Pending — being set up, usually just after ordering; typically resolves quickly thanks to instant activation.
• Suspended — temporarily paused, most often due to an unpaid invoice; pay it to restore access.
• Expired / Cancelled — the term has ended or the service was cancelled.
• Terminated — fully closed; data may have been removed.

If a service is suspended or expired unexpectedly, check the Invoices section first — settling an outstanding invoice usually restores it automatically. If the status still looks wrong after payment, contact our 24/7 UAE-based team on WhatsApp at +971 58 553 6767 or at support@dirhamaday.ae.