How do I open a support ticket?

Support tickets are the best way to raise account-specific issues, because everything stays tied to your account in one thread. Sign in at my.dirhamaday.ae, open the Tickets section and start a new ticket.

To get the fastest, most accurate help, include:

• Your domain name or the affected service.
• A clear description of the issue and when it started.
• A screenshot of any error message.
• The invoice number, if it is a billing question.

You will receive replies in the same thread and by email. Because our team is UAE-based and available 24/7, you will not be waiting long. For urgent matters affecting a live website, you can also message us on WhatsApp at +971 58 553 6767 for the quickest response.