How do I close my account?
If you wish to close your Dirham A Day account entirely, the best way is to contact our team so we can make sure it is done cleanly and confirm there is nothing outstanding. You can open a ticket from my.dirhamaday.ae or email support@dirhamaday.ae.
Before closing, please:
- Back up anything you want to keep — website files, databases and emails — as data may be removed after closure.
- Decide what to do with any domains you own; you may wish to transfer them elsewhere rather than let them lapse.
- Check for any unpaid invoices.
If you are leaving because something was not working or did not meet your expectations, we would genuinely like the chance to put it right first. And if you are within your first 30 days, ask us about the money-back guarantee. Our UAE-based team will handle your request respectfully.
Still need a hand? Our UAE-based team is here 24/7.