Why are my file uploads failing?

If uploads (images, media, plugins, or large files) fail, the cause is usually a PHP size or time limit, or a permissions issue.

1. Increase the upload limits. In the DirhamHost panel at my.dirhamaday.ae, open the MultiPHP INI Editor and raise:
   • upload_max_filesize (the biggest single file)
   • post_max_size (should be equal to or larger than the above)
   • max_execution_time and max_input_time (so big uploads have time to finish)
2. Check folder permissions. The destination folder (for WordPress, wp-content/uploads) should be writable, typically 755, with correct ownership.
3. Check disk space. A full account cannot accept uploads; free space if needed.
4. Try a different method. For very large files, upload via FTP/SFTP or File Manager rather than through the browser/CMS, which is subject to the PHP limits.

For WordPress, the "maximum upload size" shown on the media page reflects these PHP settings, so raising them lifts that limit.

If uploads still fail after raising the limits and confirming space and permissions, contact our 24/7 UAE team on WhatsApp +971 58 553 6767 or support@dirhamaday.ae with the exact error and the file size, and we will help.