Security & Firewall

How do I report abuse or a security concern?

If you have spotted something that needs our attention, for example a hacked site, spam originating from a server, a phishing page, or a vulnerability, please tell us so we can act.

How to report:

Common things to report:

If you receive an email that appears to be from us asking for your password or payment details, treat it as suspicious. We never ask for your password by email. Verify by contacting us directly rather than replying.

For account-specific matters, you can also raise a ticket from your client area at my.dirhamaday.ae. We take every report seriously and respond around the clock.

Still need a hand? Our UAE-based team is here 24/7.

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