Troubleshooting

Why are my images not loading?

Broken or missing images have a handful of common causes. Check these in order.

  1. Mixed content / HTTPS. If your site is on HTTPS but images use http:// URLs, browsers may block them. Update image links to https:// (or run a search-and-replace in WordPress).
  2. Wrong file path. After a migration or domain change, image URLs may still point to the old location. Confirm the images exist in the expected folder via File Manager at my.dirhamaday.ae.
  3. File permissions. Image files should be 644 and their folders 755. If permissions are too restrictive, the server cannot serve them.
  4. Hotlink protection. If you recently enabled it and images break on a page or service, add that domain to the allow list.
  5. Case sensitivity. Our servers treat Photo.JPG and photo.jpg as different files. Make sure the link matches the actual filename exactly.

To pinpoint it, right-click a broken image, choose Inspect, and check the image URL and the error (403, 404, or blocked).

A 404 means the file or path is wrong; a 403 usually means permissions or hotlink protection. Still stuck? Send us the page URL on WhatsApp +971 58 553 6767 or support@dirhamaday.ae and we will trace it.

Still need a hand? Our UAE-based team is here 24/7.

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