I can't log in to my control panel

If you cannot get into the DirhamHost control panel or your client area, run through these checks.

1. Confirm the right address. Manage your account and access the panel from your client area at my.dirhamaday.ae. Make sure you are using the correct login page and your account email.
2. Reset your password. Use the "forgot password" link to receive a reset email. Check spam if it does not arrive.
3. Two-factor code. If you have 2FA enabled, enter the current code from your authenticator app. If you changed phones and lost the app, you will need us to verify your identity and reset it.
4. Are you IP-blocked? Several wrong password attempts can trigger our LFD login protection and temporarily block your IP, so the page won't load at all. Try from mobile data; if that works, your office IP is blocked.

To fix an IP block, find your current IP (search "what is my IP") and send it to us.

If you still cannot get in, contact our 24/7 UAE-based team on WhatsApp +971 58 553 6767 or support@dirhamaday.ae. For security we will verify your identity before restoring access, so please contact us from the email address on the account where possible.