How to retry a payment

If a payment did not go through, you can try again in a couple of clicks once the issue is fixed.

1. Log in at my.dirhamaday.ae.
2. Open Billing → My Invoices and select the unpaid invoice.
3. Press Pay Now.
4. Choose a different saved card or enter fresh card details, then confirm.

Before retrying, it helps to check that your card is not expired, has funds available and is enabled for online payments. If your bank declined the first attempt, approving it in your banking app or calling the bank usually clears the way.

If you rely on auto-renewal, DirhamBill also retries automatically for a period after a failed charge, but paying manually is the quickest way to get a service back to normal. Still no luck after checking your card? Our 24/7 UAE team can help on WhatsApp at +971 58 553 6767.