Billing & Invoices

How to request a refund

If you would like a refund, our UAE-based team is happy to review your request. The fastest way is to contact us directly.

  1. Message us on WhatsApp at +971 58 553 6767 or email support@dirhamaday.ae.
  2. Tell us your invoice number and the service you would like refunded.
  3. Our team will review it against our refund terms and confirm the outcome.

New shared hosting plans are covered by our 30-day money-back guarantee. Some items, such as domain registrations and renewals, are generally non-refundable because they are paid to the registry the moment they are processed.

Approved refunds are returned to the original card through Stripe and are made in AED. Depending on your bank, it can take a few business days for the money to appear on your statement. We will keep you updated at every step. You can review your invoices any time at my.dirhamaday.ae.

Still need a hand? Our UAE-based team is here 24/7.

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