What is your refund policy?
Every Dirham A Day hosting plan comes with a 30-day money-back guarantee. If you are not satisfied within the first 30 days, you can request a refund of your hosting fee, and we will return it to your original card via Stripe in AED.
To request a refund, open a ticket from your client area at my.dirhamaday.ae or contact our team. A few points to note:
- Domains are generally non-refundable once registered, as they are booked with the registry on your behalf — this is standard across the industry.
- Add-ons and renewals may have their own terms.
If you are unsure whether something is refundable in your case, just ask us before you buy and we will explain clearly. Our UAE-based team is available 24/7 at support@dirhamaday.ae.
Still need a hand? Our UAE-based team is here 24/7.