Fixing notifications that are not arriving

If you are not receiving push notifications from the app, work through these checks.

1. Allow notifications in phone settings. On iPhone: Settings → Notifications → Dirham A Day → turn on Allow Notifications. On Android: Settings → Apps → Dirham A Day → Notifications → enable.
2. Check in-app settings. Make sure notifications are enabled inside the app too.
3. Turn off Do Not Disturb / Focus. These modes can silence alerts — check they are not blocking the app.
4. Allow background data. On Android, ensure background data and battery optimisation are not restricting the app.
5. Stay signed in. Notifications require you to be signed in; sign back in if needed.
6. Update the app to the latest version.

After enabling everything, a quick restart of your phone often gets notifications flowing again. Remember that important reminders — invoices and renewals — are also visible in the app itself and are emailed to you, so you will not miss them even if a push is delayed.

Still no notifications after these steps? Contact our team on WhatsApp +971 58 553 6767 or support@dirhamaday.ae and we will investigate.