WordPress

How to fix the WordPress white screen of death

A blank white page usually means a plugin, theme or memory problem. Work through these steps in order.

  1. Try wp-admin. If the dashboard loads but the site is blank, the cause is likely your theme.
  2. Deactivate plugins. Rename the wp-content/plugins folder to plugins-off in the DirhamHost File Manager. If the site returns, rename it back and re-enable plugins one by one to find the culprit.
  3. Switch theme. Rename your active theme folder so WordPress falls back to a default theme.
  4. Increase PHP memory. Add define('WP_MEMORY_LIMIT','256M'); to wp-config.php.
  5. Turn on debug mode to see the real error (see our debug article).

Always take a backup before editing files. If a recent update caused it, restore a DirhamVault backup to get straight back online.

Still stuck? Our UAE-based team is available 24/7 — send the error details to support@dirhamaday.ae or message WhatsApp +971 58 553 6767 and we will investigate on the server for you.

Still need a hand? Our UAE-based team is here 24/7.

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