Account credit and balance

Account credit is money held on your Dirham A Day account that is automatically used towards your next invoices. It is a handy way to keep a balance ready so renewals are covered.

Credit can appear on your account from things like an approved goodwill adjustment or an overpayment. When you have credit and a new invoice is generated, DirhamBill applies your available balance first and only charges your card for any remaining amount.

To check your balance:

1. Log in at my.dirhamaday.ae.
2. Open the Billing section.
3. Your available credit is shown on your billing overview.

Credit is held in AED and is used up automatically over time, so there is nothing you need to do to apply it. If you would like to understand how a credit was calculated or applied, our UAE team is happy to explain on WhatsApp at +971 58 553 6767.