Billing & Invoices

The 30-day money-back guarantee

We want you to be confident when you host with us, so eligible new shared hosting plans come with a 30-day money-back guarantee. If it is not the right fit within your first 30 days, you can ask for a refund of your hosting fee.

How it works:

  1. Contact us within 30 days of your initial purchase.
  2. Message WhatsApp +971 58 553 6767 or email support@dirhamaday.ae.
  3. We will process your refund in AED to your original card.

Please note the guarantee covers the hosting service itself. Domain name registrations are not included, as these are paid to the registry immediately and cannot be reversed. The guarantee applies to your first purchase of a new plan, not to renewals.

You can see your invoices and services at my.dirhamaday.ae. If you are unsure whether your plan qualifies, just ask our 24/7 UAE team and we will let you know straight away.

Still need a hand? Our UAE-based team is here 24/7.

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